Bilingual Medical Receptionist
New
S
SnappyCXHealthcare
Location: Colombia, 9:00 AM – 3:00 PM (U.S. Central Time)Part-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3 years
- Required Skills
- Customer service
Requirements
- Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role.
- Experience using Tebra EMR is required.
- Excellent verbal and written English communication skills.
- Strong customer service skills and professional phone etiquette.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Strong organizational skills with exceptional attention to detail.
- Ability to work independently with minimal supervision.
- Reliable computer or laptop.
- Stable high-speed internet connection.
- Professional headset with microphone.
- Quiet, distraction-free home office.
Responsibilities
- Answer inbound patient calls professionally and courteously.
- Schedule, reschedule, and confirm patient appointments.
- Follow up with patients regarding intake forms and outstanding documentation.
- Maintain accurate patient records within the EMR system (Tebra).
- Respond to general patient inquiries and provide excellent customer service.
- Communicate scheduling updates and documentation requirements to patients.
- Perform general administrative and clerical duties as needed.
- Ensure HIPAA compliance and maintain patient confidentiality at all times.
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