Enterprise Account Manager
New
A
AfreshGrocery AI
Remote - United StatesFull-TimeSenior
Salary$160,000 base, $70,000 variable, 70/30 split, $230k OTE
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Job Details
- Experience
- 8+ years
- Required Skills
- Business DevelopmentCustomer Success
Requirements
- 8+ years of experience in enterprise sales, consulting, or strategic account management within a technology company.
- 3+ years of experience generating new business within enterprise accounts (Fortune 100 Companies).
- Proven ability to understand complex technology solutions and use value selling.
- Demonstrated track record of achieving high retention (95%+) and significant expansion.
- Exceptional executive presence with success influencing C-suite leaders.
- Ability to navigate organizational complexity and drive cross-functional alignment.
- Ability to operate with autonomy in a fast-paced start-up environment.
- Excellent verbal and written communication, presentation, and relationship management skills.
- Ability to travel up to 50% to meet the needs of a geographically dispersed customer portfolio.
- BA/BS degree required.
Responsibilities
- Directly own financial health, retention, and expansion of a strategic account portfolio.
- Manage multi-threaded relationships with executive sponsors up to the C-suite level.
- Serve as the single point of accountability for all customer-facing initiatives.
- Lead executive-level discovery and design Quarterly Business Reviews (QBRs) focused on ROI and strategic planning.
- Coordinate between customer leadership and internal Product/Operations teams to align roadmaps and ensure system value.
- Execute full sales cycles for upsell, expansion, and cross-sell opportunities.
- Develop creative commercial architectures for multi-year renewals and expansion contracts.
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