Technical Account Manager Architect
New
C
ClickHouseData Analytics
India (Remote), Global, distributed environment requiring availabilityFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles; 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems
- Required Skills
- AWSProject ManagementCloud ComputingGCPKubernetesAzureLinux
Requirements
- 5+ years of experience in Technical Account Management, Professional Services, Senior Support, or Project Management.
- 5+ years of experience implementing or operating scalable, fault-tolerant, distributed database management systems (DBMS).
- Technical breadth in DBMS, OLAP, Cloud/SaaS platforms, and distributed systems engineering.
- Proficiency in Linux/Unix and Kubernetes.
- System or Network Administration experience.
- Expertise with public cloud providers (AWS, GCP, or Azure) and IaaS offerings.
- Experience leading and shipping large-scale technical projects collaboratively.
- Strong communication and customer-facing skills.
- Ability to support 24x7 operations in a global, distributed environment.
Responsibilities
- Work with strategic and enterprise users on onboarding, production launches, and POCs.
- Provide architectural, technical, and migration guidance.
- Lead projects, escalations, and meetings to enable customer success.
- Manage and oversee L3 Support cases and escalations.
- Partner with Product Management, Engineering, and Sales to develop roadmaps and account plans.
- Assist with hiring and mentoring new team members.
- Develop technical documentation, reference architectures, and knowledge base articles.
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