Senior Product Manager, Post Order Experience
New
E
ezCaterFood Tech
RemoteFull-TimeSenior
Salary$161,000–$213,000 annually
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisProduct ManagementCross-functional Team Leadership
Requirements
- 5+ years of product management experience focused on consumer-facing e-commerce products.
- Marketplace experience is a plus, as is post-order experience.
- Proven experience innovating on behalf of customers.
- Deep analytic ability and comfort working with/manipulating data.
- Ability to build hypotheses to inform innovative solutions.
- Fluent with AI tools such as Claude for prototyping solutions.
- Strong teamwork and collaboration skills.
- Ability to travel up to 5 days per quarter for planning and business reviews.
Responsibilities
- Drive the vision and develop a roadmap for the post order experience, including order management and visibility, reviews, and rewards.
- Tell a compelling story using research and data to evangelize the roadmap and vision.
- Build deep empathy for ezCater users and become their biggest champion.
- Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, Fulfillment Operations, and Customer Service.
- Continuously identify areas for innovation and improvement to deliver an unparalleled user experience.
- Create and monitor the ongoing metrics that measure and define success.
View Full Description & ApplyYou'll be redirected to the employer's site
