Business Operations Associate
New
L
LeafLinkCannabis Fintech
RemoteFull-TimeMiddle
Salary$65,000 — $85,000 USD
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Job Details
- Experience
- 4-5 years
- Required Skills
- Project ManagementData AnalysisSalesforceBusiness OperationsMicrosoft ExcelProcess improvement
Requirements
- 4-5 years of experience working at startups, preferably in FinTech or B2B platforms.
- High proficiency in Excel.
- Experience using Salesforce.
- Proficiency with Claude.ai for data analysis and generating insights.
- Proven ability to coordinate and collaborate across multiple teams and stakeholders.
- Extremely organized and detail-oriented.
- Strong written and verbal communication skills.
- Bias toward action and problem-solving.
- Ability to thrive in ambiguity and create structure.
- Knowledge or interest in the cannabis industry and related policy is a plus.
Responsibilities
- Perform ad hoc market analyses and fill operational gaps.
- Assist in the development and maintenance of various SOPs and metrics for operations workflows, market launches, and revenue-generating initiatives.
- Lead cross-functional initiatives across Sales, Marketing, Product, Operations, Public Policy, and Finance.
- Communicate plans and outcomes to a broad range of internal stakeholders through written communications or presentations.
- Identify trends, patterns, and opportunities to enhance business performance and decision-making.
- Prepare biweekly reports on operational performance for key business lines, including marketplace and banking.
- Deep dive into data to translate findings into actionable recommendations.
- Clean up and improve existing operational processes and systems, such as CRM data hygiene and reporting infrastructure.
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