Sales & Revenue Operations Administrator
New
J
JobgetherB2B SaaS
CanadaFull-TimeMiddle
Salary90,000 - 120,000 CAD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Microsoft ExcelRESTful APIsSaaSHubSpotReporting
Requirements
- Bachelor's degree in Business, Marketing, Information Systems, Communications, or a related field.
- 5+ years of hands-on experience administering CRM platforms, preferably within a B2B SaaS environment.
- Advanced proficiency with HubSpot CRM, including Sales Hub, Marketing Hub, Service Hub, workflow automation, reporting, and CRM customization.
- Experience building and maintaining automated workflows, CPQ processes, CRM integrations, and cross-functional operational systems.
- Strong analytical skills with experience managing, cleansing, segmenting, and reporting on large datasets.
- Advanced Excel skills and familiarity with CRM import/export processes, deduplication tools, and data governance best practices.
- Experience working with APIs, webhooks, and system integrations between CRM platforms and third-party business applications.
- Strong communication, stakeholder management, and training skills, with the ability to support both technical and non-technical users.
- Excellent organizational, problem-solving, and time management skills with a proactive, detail-oriented approach.
- Familiarity with HTML/CSS, email template design, or data privacy regulations such as GDPR or HIPAA is considered an advantage.
Responsibilities
- Serve as the primary administrator for the CRM platform, managing day-to-day configuration, maintenance, user support, and system optimization across Sales, Marketing, and Client Success teams.
- Design, build, and maintain CRM workflows, automation, routing logic, pipelines, custom properties, lifecycle stages, permissions, and system integrations to support revenue operations.
- Ensure high standards of data quality through governance, validation rules, regular audits, deduplication, and ongoing process improvements.
- Develop and maintain dashboards, reports, and performance metrics that provide visibility into sales pipeline health, marketing effectiveness, customer success performance, forecasting, and operational KPIs.
- Analyze business and CRM data to identify trends, generate actionable insights, and support strategic decision-making for revenue leadership.
- Collaborate with internal stakeholders to document, optimize, and scale commercial processes while reducing manual effort through automation and best practices.
- Support CRM integrations with third-party systems, including ERP, customer support, analytics, and other business applications.
- Deliver user training, documentation, and ongoing support to promote CRM adoption, improve operational consistency, and encourage best practices across teams.
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