Accounts Receivable Specialist
New
J
JobgetherHealthcare
USFull-TimeMiddle
Salary$22–$24 per hour
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Job Details
- Experience
- 2–4 years
- Required Skills
- Problem SolvingData entry
Requirements
- 2–4 years of experience in a healthcare environment required, preferably in medical billing, front office administration, revenue cycle, or call center operations.
- High school diploma or GED required.
- Experience reading and interpreting insurance Explanation of Benefits (EOBs).
- Strong understanding of insurance claims follow-up and account resolution processes.
- Knowledge of healthcare billing practices, payer requirements, and regulatory guidelines preferred.
- Strong conflict resolution and problem-solving skills.
- Ability to multitask while maintaining accuracy and quality standards.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational abilities.
- Ability to maintain confidentiality and handle sensitive patient information appropriately.
- Comfortable working with computer systems and performing data entry tasks.
- Ability to work effectively in a remote environment.
Responsibilities
- Perform accurate and timely insurance claims follow-up and accounts receivable resolution for assigned accounts.
- Manage complex payer issues, aged claims, and specialized accounts receivable projects.
- Review and resolve outstanding balances while following insurance guidelines, payer contracts, and government regulations.
- Handle inbound patient billing inquiries through multiple communication channels in a professional and empathetic manner.
- Review insurance Explanation of Benefits (EOBs) and determine appropriate next steps for account resolution.
- Identify trends, process gaps, and opportunities to improve revenue flow, reduce denials, and minimize write-offs.
- Support revenue cycle improvements by reporting inefficiencies and recommending solutions.
- Maintain strict confidentiality of patient information and comply with HIPAA requirements.
- Collaborate with internal teams and stakeholders to resolve account issues effectively.
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