Enterprise Account Manager
New
C
Correlation OneWorkforce Development
Remote and can be located anywhere in MENA, Working hours must be compatible with the EST time zone.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Ability to communicate flawlessly in English
- Experience
- 5 to 7 years
- Required Skills
- Artificial IntelligenceStakeholder managementAccount ManagementData analytics
Requirements
- 5 to 7 years of experience in account management, client success, consulting, or program delivery.
- Demonstrated ability to manage day-to-day client relationships and keep complex workstreams moving.
- Strong relationship-building skills with client stakeholders at multiple levels.
- Clear written and verbal communication skills in English.
- Ability to coordinate across internal teams and keep people aligned on deliverables.
- Good judgment in prioritizing tasks, managing ambiguity, and knowing when to escalate.
- Proactive, detail-oriented approach to spotting expansion or renewal opportunities.
- AI-forward mindset with curiosity about AI tools and their practical use.
- Experience with U.S.-based enterprises preferred.
- Experience in workforce development, digital transformation, education, or technology sectors preferred.
Responsibilities
- Build and maintain relationships with client program owners and day-to-day stakeholders.
- Help maintain account plans that connect client priorities, program delivery, and renewal health.
- Coordinate with cross-functional teams across learning, program operations, product, marketing, analytics, and sales.
- Monitor delivery and adoption milestones, flag risks early, and drive internal follow-through.
- Support client check-ins and business reviews, translating feedback into clear next steps.
- Identify renewal and expansion signals for strategy development.
- Maintain account documentation including stakeholder maps and status trackers.
- Track and report on key metrics like program quality and learner adoption.
- Partner with Sales and Growth teams on renewal logistics and SOW coordination.
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