Growth Product Lead - Loyalty
New
T
TrafileaE-commerce
USAFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 2–4 years
- Required Skills
- Data AnalysisProduct ManagementCRM
Requirements
- 2–4 years of experience in Growth or Product, ideally in e-commerce or SaaS.
- Strong growth-marketing mindset with experience designing hypotheses and testing quickly.
- Fluent in cohort analysis, dashboards, churn, and retention metrics.
- Hands-on execution experience with no-code pilots, flow-building, and CRM triggers.
- Strong collaboration skills for working in cross-functional squads.
- Clear communication skills with expertise in async documentation and data storytelling.
- Basic knowledge of agile methodology and experience with squad leadership practices.
- Exposure to subscriptions or loyalty programs is preferred.
Responsibilities
- Own subscription growth experiments across Club, Autoship, Shaperbox, and Credits by turning hypotheses into MVPs.
- Map and optimize subscription journeys, including onboarding, renewal, and cancellation, to reduce friction.
- Execute data-driven initiatives with clear KPIs such as churn, RR45D, and LTV uplift.
- Collaborate daily with Product, Marketing, CX, BI, and Tech teams to align on roadmap priorities.
- Design retention mechanics and personalization flows based on cohort analysis and behavioral signals.
- Drive community and loyalty engagement mechanics.
- Run agile practices including sprints, stand-ups, and retros to keep squads accountable.
- Scale successful pilots into global playbooks for US, CA, UK, and AU markets.
View Full Description & ApplyYou'll be redirected to the employer's site
