Client Delivery Coordinator
New
T
TechnologyAdviceB2B Technology Media
Location: Philippines, 9PM to 6AM PHT (Apr - Oct) or 10PM to 7AM PHT (Nov - Mar)Full-TimeEntry
Salary₱32,500 — ₱42,500 PHP
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficeGoogle SheetsGoogle WorkspaceData managementCustomer support
Requirements
- Experience in customer support, operations, project coordination, or administrative work.
- Proficiency with Microsoft Office or Google Workspace (Excel, Google Sheets).
- Familiarity with Salesforce or similar CRM platforms.
- Experience working with spreadsheets, CSV files, or data management.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Must have a working laptop/pc with internet and a backup connection.
- Ability to work the specified Philippine night shift hours.
Responsibilities
- Prepare and send lead files to clients via CSV uploads, platform submissions, or templates.
- Perform portal uploads and administrative tasks related to client fulfillment.
- Monitor lead statuses and quality assurance, flagging errors or duplicates.
- Track delivery schedules and pacing to escalate potential delays or risks.
- Support program setup and maintain documentation in Salesforce and internal tools.
- Validate test leads for new and existing integrations.
- Respond to internal and client requests professionally.
- Collaborate with Client Delivery Managers and Channel Strategy partners.
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