Account Manager, Enterprise
New
P
PandaDocSaaS
Remote (USA)Full-TimeSenior
SalaryThe annual OTE is up to $190,000.
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Job Details
- Experience
- 8+ years
- Required Skills
- SalesforceSaaSSlackAccount ManagementCRM
Requirements
- 8+ years of proven success in a quota-carrying Account Manager or Account Executive role.
- Ideally within the SaaS industry.
- Experience owning and managing the full renewal cycle.
- Proven ability to accurately forecast revenue and contribute to reliable business projections.
- Experience conducting effective in-person and virtual meetings with clients.
- Strong organizational skills and the ability to effectively manage multiple priorities.
- Strong computer skills.
- Familiarity with the Enterprise market and unique challenges within this segment.
- Previous experience with Gong, Slack, Salesforce, SalesLoft, and/or PandaDoc is a plus.
Responsibilities
- Drive significant revenue growth within your assigned Enterprise portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets.
- Partner closely with our Customer Success team to ensure exceptional customer adoption and collaboratively identify opportunities for growth.
- Minimize customer churn and maximize retention by consistently delivering value and acting as a trusted advisor.
- Conduct regular account health reviews to communicate value and outline strategies for continued growth.
- Develop a deep understanding of clients' businesses to uncover opportunities and foster long-term strategic partnerships.
- Collaborate cross-functionally with Customer Success, Legal, Accounting, and Product teams.
- Provide accurate and timely weekly revenue forecasts to leadership.
- Maintain meticulous CRM hygiene by updating opportunities and account information.
- Serve as a product advocate and act as a key conduit for customer feedback to the Product team.
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