Senior Analyst - Treasury Shared Services
J
JobgetherFintech, Treasury
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- PythonSQLJiraMicrosoft ExcelFinancial analysisConfluenceRisk Management
Requirements
- 4+ years of experience in treasury operations, payments, banking, fintech, or financial services.
- Hands-on experience managing payment workflows such as wire transfers, refunds, returns, reconciliations, or transaction investigations.
- Strong attention to detail with the ability to manage time-sensitive and high-volume operational processes.
- Ability to follow structured procedures while identifying process gaps and improvement opportunities.
- Experience using operational tools such as ticketing systems, dashboards, trackers, or workflow management platforms.
- Strong problem-solving skills with the ability to independently investigate issues and determine appropriate escalation paths.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
- High level of integrity and discretion when handling sensitive financial information and customer data.
- Bachelor’s degree in Finance, Accounting, Business, Economics, or equivalent professional experience.
- Experience in fintech, payments, digital assets, or regulated financial services is preferred.
- Experience with tools such as Jira, Confluence, Excel, SQL, Python, or business intelligence platforms is beneficial.
Responsibilities
- Execute daily treasury operations, including refunds, returns, redemptions, cash movements, and transaction exception handling.
- Ensure all operational activities are completed accurately and within established service level agreements (SLAs).
- Investigate and resolve transaction-related issues using internal systems, banking platforms, and available data sources.
- Manage payment investigations, escalations, and exception workflows while applying appropriate risk controls.
- Support banking partner operations, including wire activities, trace requests, callbacks, and issue resolution.
- Review and manage operational tickets, case queues, and escalations with clear documentation and timely follow-up.
- Collaborate with Finance, Risk, Compliance, Customer Support, Engineering, and other teams to resolve complex operational challenges.
- Contribute to process improvement initiatives focused on efficiency, accuracy, automation, and scalability.
- Support incident management activities, operational reporting, audits, and service reviews.
- Maintain and improve operational documentation, procedures, and process guidelines.
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