Employee Benefits Advocate
B
BusinessolverBenefits Technology
100% Remote - Work & Train from Your Home, Monday - Friday, between 10 AM - 7:00 PM CSTFull-TimeEntry
Salary20 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Problem SolvingCustomer serviceData entry
Requirements
- Service Center and/or Customer Service experience
- Strong customer-centric mindset
- Comfortable with technology
- Competitive team player who strives for excellence
- Strong interpersonal skills
- Exceptional phone etiquette and communication skills
- Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
- Prior benefit administration, insurance brokerage, or insurance provider experience preferred
Responsibilities
- Answer a broad range of inbound calls in support of clients in a professional, energetic, and positive manner
- Respond accurately and thoroughly to caller inquiries and document call details accordingly
- Work with members of the team to find solutions as a resourceful and creative problem solver
- Ensure compliance in all areas of processing, completing all transactions timely and accurately
- Take accountability for the entire process from receipt of work to resolution
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