Outbound Specialist
New
S
Sword HealthHealthTech
United StatesFull-TimeMiddle
Salary46,302 - 72,750 USD per year
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Job Details
- Languages
- English
- Experience
- 2+ years of experience in outbound calling, telemarketing, or sales is highly preferred
- Required Skills
- JiraMicrosoft ExcelCustomer serviceSlackNotion
Requirements
- 2+ years of experience in outbound calling, telemarketing, or sales.
- Proficiency in using AI tools and techniques to enhance daily productivity.
- Excellent verbal communication and interpersonal skills.
- Professional and courteous phone manner.
- Ability to persuade and influence others.
- Strong organizational and time management skills.
- Ability to handle rejection and maintain a positive attitude.
- Proficient in using computers and tools like Zoom, Excel, Jira, Slack, and Notion.
- High school diploma or equivalent (Bachelor's degree preferred).
- Proficiency in English required; Spanish is a plus.
Responsibilities
- Reach out to qualified leads and convert them over the phone.
- Guide potential members through the enrollment process.
- Apply proven strategies to address concerns and overcome objections.
- Engage with members via phone with empathy and a solution-oriented approach.
- Collaborate with Physical Therapists and customer service teams to provide comprehensive support.
- Utilize tools such as Zoom Workplace, Excel, Jira, Slack, and Notion to track and optimize outreach.
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