Care Advocate - Care Delivery

New Jersey, United StatesFull-TimeMiddle

Salary23.36 - 26.82 USD per hour

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Job Details

3+ years of relevant community outreach, facilitation, or healthcare experience.
Community Health Worker (CHW) training or certification preferred.
High school diploma or GED required; college degree preferred.
Strong computer skills and ability to navigate web-based and app-based systems.
Deep understanding of socio-economic and public health challenges facing disenfranchised populations in New Jersey.
Excellent written and verbal communication skills.
Valid driver’s license and reliable transportation.
Ability to carry up to 30 pounds of supplies and stand/walk for duration of home visits.
Willingness to complete and maintain all CMS-mandated training and state-applicable requirements.
Flexible schedule for occasional work outside regular business hours.
Must be ready for pre-employment substance abuse testing and background checks.

Execute person-centered care plans for patients with high-risk illnesses and monitor disease-specific treatment regimens.
Act as a liaison between patients and billing practitioners, managing provider scheduling and post-discharge support.
Conduct person-centered assessments to identify unmet social needs such as food or housing instability.
Teach self-advocacy skills and help patients navigate the healthcare landscape and access community resources.
Support patient communication through templates and automation, managing data entry and troubleshooting in the Case Management System.
Maintain detailed documentation of all patient interactions and activities according to CMS compliance standards.
Use motivational interviewing to assist patients in managing the stress of chronic illness and improving treatment adherence.

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