Account Manager
New
Q
Quota Crushers AgencyEcommerce SaaS
United StatesFull-TimeMiddle
SalaryBase salary: $90,000 to $115,000 + $60,000 Bonus/commissions for Account Managers
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Job Details
- Required Skills
- Data AnalysisCustomer SuccessSaaSAccount Management
Requirements
- Experience in account management, customer success, or partnerships within SaaS or ecommerce
- Strong understanding of ecommerce metrics such as conversion rate, AOV, retention, and revenue growth
- Data-driven mindset with the ability to turn insights into clear, actionable recommendations
- Strong communication skills with both technical and non-technical stakeholders
- Comfortable working in a fast-paced startup environment with evolving processes
Responsibilities
- Manage and grow a portfolio of ecommerce merchant accounts
- Act as the primary point of contact post-sale, owning long-term merchant success
- Analyze account performance data to identify optimization, retention, and upsell opportunities
- Partner with internal product, engineering, and operations teams to execute merchant strategies
- Support onboarding, implementation, and ongoing optimization of the platform
- Proactively identify risks, prevent churn, and drive account expansion
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