Senior Deal Desk Analyst
G
GitLabSaaS, DevSecOps
Location: Remote, Phillipines, GMT+10Full-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelGoogle Sheets
Requirements
- Experience supporting quoting, pricing, opportunity booking, subscription management, and bookings within a quote-to-cash function.
- Ability to provide discounting and pricing guidance, including understanding standalone selling price and profitability ranges.
- Strong CPQ skills and technical knowledge, ideally including experience with Zuora or similar tools.
- Practical Salesforce experience, including creating and reviewing quotes and managing opportunities.
- Ability to interpret commercial contracts and understand how legal and commercial terms affect deal structure.
- Strong attention to detail with the ability to validate or recreate scenarios using Google Sheets or Excel.
- Strong problem-solving and troubleshooting skills to identify root causes of quote-to-cash issues.
- Understanding of revenue recognition concepts in a SaaS environment.
- Clear, concise communication skills with the ability to advise and build trust with Sales teams.
- Experience with enterprise deal structures and legal terms affecting contract structure.
- Ability to prioritize workload in line with Sales expectations and business needs.
Responsibilities
- Act as a trusted advisor and go-to resource on deal structure, quoting, order form creation, and contract options that support deal closure.
- Serve as the primary point of contact for Sales questions related to deal structure, opportunity booking, subscription management, and license delivery.
- Navigate complex deal cycles alongside Sales and partner with key internal stakeholders to fulfill deal requirements.
- Own the quote review process, including validating Salesforce opportunities, quotes, and order forms to ensure accurate deal structures, metrics, and downstream bookings.
- Review sales-assisted contracts from Salesforce for accuracy and intent, confirming that commercial terms comply with revenue recognition requirements.
- Partner with Sales to interpret deal intent and troubleshoot quoting issues in Salesforce, Zuora CPQ, or related tools.
- Support the end-to-end quote-to-cash process by working with Billing, Accounts Receivable, and Revenue Accounting teams.
- Analyze deal and quoting data to identify recurring issues and recommend process or configuration improvements.
- Participate in regional sales forecast calls and quarterly business reviews.
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