SBA Closing Manager, Small Business

New
J
JobgetherFinancial Services
United StatesFull-TimeManager
SalaryCompetitive annual base salary range of $82,100–$172,500 USD
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Job Details

Required Skills
Microsoft OfficeComplianceCRM

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Proven experience leading high-performing teams within an SBA lending, commercial lending, or financial services environment.
  • Strong knowledge of SBA lending programs, including SBA 7(a), 504, and Express loan processes.
  • Experience managing closing operations and understanding SBA documentation requirements, equity injection verification, lien perfection, third-party reviews, and related compliance processes.
  • Demonstrated ability to build scalable processes, improve operational efficiency, and manage teams through organizational change.
  • Strong leadership skills with experience coaching employees, developing talent, and creating a culture of accountability.
  • Ability to analyze performance data, prioritize initiatives, and make effective decisions in a deadline-driven environment.
  • Excellent communication, presentation, negotiation, and stakeholder management skills.
  • Experience collaborating across departments to implement business improvements and operational programs.
  • Familiarity with CRM platforms and proficiency with Microsoft Office tools, including Outlook, Word, Excel, and PowerPoint.

Responsibilities

  • Lead and manage a team of closing specialists, providing coaching, performance feedback, career development support, and ongoing guidance to maximize team effectiveness.
  • Oversee borrower management throughout the closing and funding lifecycle, ensuring efficient execution and high service quality.
  • Develop and implement strategies to improve productivity, operational efficiency, revenue performance, and borrower experience.
  • Create and refine closing processes, tools, tracking methods, and workflows to support scalable growth.
  • Monitor operational metrics, evaluate performance against efficiency goals, and implement improvements based on data-driven insights.
  • Ensure all closing activities align with SBA guidelines, internal policies, regulatory requirements, and risk management standards.
  • Build strong partnerships with internal stakeholders to identify process improvements and support business objectives.
  • Participate in the development of operational strategies, policies, and best practices for small business lending.
  • Recruit, train, mentor, and retain high-performing team members while supporting succession planning and talent development.
  • Drive continuous improvement initiatives that enhance team performance, compliance, and overall lending outcomes.
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Competitive annual base salary range of $82,100–$172,500 USD
Apply Now