SBA Closing Manager, Small Business
New
J
JobgetherFinancial Services
United StatesFull-TimeManager
SalaryCompetitive annual base salary range of $82,100–$172,500 USD
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Job Details
- Required Skills
- Microsoft OfficeComplianceCRM
Requirements
- Bachelor’s degree or equivalent professional experience.
- Proven experience leading high-performing teams within an SBA lending, commercial lending, or financial services environment.
- Strong knowledge of SBA lending programs, including SBA 7(a), 504, and Express loan processes.
- Experience managing closing operations and understanding SBA documentation requirements, equity injection verification, lien perfection, third-party reviews, and related compliance processes.
- Demonstrated ability to build scalable processes, improve operational efficiency, and manage teams through organizational change.
- Strong leadership skills with experience coaching employees, developing talent, and creating a culture of accountability.
- Ability to analyze performance data, prioritize initiatives, and make effective decisions in a deadline-driven environment.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Experience collaborating across departments to implement business improvements and operational programs.
- Familiarity with CRM platforms and proficiency with Microsoft Office tools, including Outlook, Word, Excel, and PowerPoint.
Responsibilities
- Lead and manage a team of closing specialists, providing coaching, performance feedback, career development support, and ongoing guidance to maximize team effectiveness.
- Oversee borrower management throughout the closing and funding lifecycle, ensuring efficient execution and high service quality.
- Develop and implement strategies to improve productivity, operational efficiency, revenue performance, and borrower experience.
- Create and refine closing processes, tools, tracking methods, and workflows to support scalable growth.
- Monitor operational metrics, evaluate performance against efficiency goals, and implement improvements based on data-driven insights.
- Ensure all closing activities align with SBA guidelines, internal policies, regulatory requirements, and risk management standards.
- Build strong partnerships with internal stakeholders to identify process improvements and support business objectives.
- Participate in the development of operational strategies, policies, and best practices for small business lending.
- Recruit, train, mentor, and retain high-performing team members while supporting succession planning and talent development.
- Drive continuous improvement initiatives that enhance team performance, compliance, and overall lending outcomes.
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