Sr. Technical Account Manager - Automation Test Engineer
U
UbimindsSoftware Development
Canada / RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced/fluent English
- Experience
- 5+ years
- Required Skills
- PythonJavaJavascriptTypeScriptSeleniumCI/CDRESTful APIsPlaywright
Requirements
- 5+ years of hands-on engineering background
- Proficiency in Java, JavaScript/TypeScript, or Python
- Experience with test automation frameworks, APIs, and CI/CD pipelines
- Solid understanding of the software development lifecycle (SDLC)
- Proven ability to debug, troubleshoot, and solve complex technical problems
- Advanced/fluent English skills
- Strong communication skills and comfort working directly with senior engineers and technical leaders
- Experience in QA Test automation or DevOps (preferred)
- Familiarity with Playwright, Selenium, Cypress, or similar frameworks (preferred)
- Prior experience in a customer-facing technical role (TAM, Customer Success Engineer, Support Engineer, Solutions Engineer) (preferred)
Responsibilities
- Own the technical onboarding experience for new customers
- Lead hands-on enablement sessions to implement across test frameworks and CI/CD pipelines
- Drive sustained adoption across teams, projects, and workflows
- Provide expert guidance on test automation strategy, visual testing, and quality maturity
- Troubleshoot and resolve complex technical challenges in coordination with Support team
- Partner with CSMs to support renewals and expansions with strong technical validation
- Advocate for customer needs by sharing product feedback, patterns, and gaps with Product and Engineering
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