Sr. Technical Account Manager - Automation Test Engineer
U
UbimindsVisual AI Test Automation
CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced/fluent English
- Experience
- 5+ years
- Required Skills
- PythonJavaJavascriptTypeScriptSeleniumCI/CDRESTful APIsPlaywright
Requirements
- 5+ years of hands-on engineering background with proficiency in Java, JavaScript/TypeScript, or Python.
- Experience with test automation frameworks, APIs, and CI/CD pipelines.
- Solid understanding of the software development lifecycle (SDLC).
- Proven ability to debug, troubleshoot, and solve complex technical problems.
- Advanced or fluent English proficiency with excellent written and verbal communication skills.
- Experience working directly with senior engineers and technical leaders.
- Experience in QA Test automation or DevOps (preferred).
- Familiarity with Playwright, Selenium, Cypress, or similar frameworks (preferred).
- Prior experience in a customer-facing technical role such as TAM, Customer Success Engineer, or Solutions Engineer (preferred).
Responsibilities
- Own the technical onboarding experience for new customers.
- Lead hands-on enablement sessions to implement across test frameworks and CI/CD pipelines.
- Guide customers through initial use cases that align with their success criteria.
- Drive sustained adoption of the platform across team projects and workflows.
- Provide expert guidance on test automation strategy, visual testing, and quality maturity.
- Troubleshoot and resolve complex technical challenges in coordination with the Support team.
- Conduct technical health checks, architecture reviews, and optimization sessions.
- Proactively identify technical risks and advocate for customer needs with Product and Engineering teams.
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