Customer Support Consultant
New
S
SupportYourAppCustomer Support
Barranquilla, Atlantico, Colombia. Mexico City, Mexico City, Mexico. Rosario, Santa Fe Province, Argentina. Quito, Pichincha, Ecuador. Montevideo Department, Uruguay. Santo Domingo, Distrito Nacional, Dominican Republic, Monday–Friday, 11 AM–7 PM CDTContractMiddle
SalaryCompensation in USD
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent English and Spanish (at least C1 for both speaking and writing)
- Experience
- At least 6 months
- Required Skills
- MS OfficeAnalytical SkillsCRMCustomer support
Requirements
- Fluent English and Spanish communication skills (at least C1 level)
- At least 6 months of experience in a customer support role
- Experience with CRM systems
- Basic MS Office proficiency
- Strong analytical thinking and research skills
- Positive, proactive and responsible attitude
- Personal computer with at least 8GB of RAM
- Stable internet connection with minimum 50 Mbps download and 40 Mbps upload
Responsibilities
- Deliver outstanding customer support via phone calls, chats, and emails
- Address customer inquiries
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest and greatest customer happiness practices
- Maintain deep understanding of client solutions and meet KPI
- Support internal teams to resolve operational challenges
View Full Description & ApplyYou'll be redirected to the employer's site
