Customer Support Consultant
New
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SupportYourAppCustomer Support
LATAM, remotely; ArgentinaContractJunior
Salary not disclosed
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Job Details
- Languages
- Excellent English (C1/C2)
- Experience
- At least 6 months experience in customer support role
- Required Skills
- CRMCustomer support
Requirements
- Excellent English communication skills (C1/C2 for both spoken and written)
- At least 6 months experience in customer support role
- Tech-savvy, able to test and troubleshoot basic technical issues
- Quickly grasps new tools, processes, and product features
- Excellent at managing multiple projects at once
- Personal computer with at least 8Gb of RAM
- Stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
Responsibilities
- Deliver outstanding customer support via phone calls, chats, and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest and greatest customer happiness practices
- Maintain deep understanding of client solutions and meet KPI
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