Axero/Compass Operations & Field Communication Specialist
New
T
The N2 CompanyPublishing
RemoteFull-TimeMiddle
Salary55,000 - 60,000 USD per year
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Job Details
- Required Skills
- HTMLGoogle Workspace
Requirements
- Excellent written communication skills with experience creating clear, engaging content.
- Experience developing and maintaining documentation, SOPs, or knowledge bases.
- Proven track record managing knowledge management systems, intranets, or CMS platforms.
- Proficiency with Google Workspace (Docs, Sheets, Slides, Drive).
- Strong organizational skills with high attention to detail.
- Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
- Proactive problem-solving abilities and a focus on process efficiency.
- Experience with Axero preferred.
- Experience supporting internal communications, document governance, and version control preferred.
- Familiarity with project management tools (e.g., Monday.com) and basic HTML preferred.
- Experience working in franchise or multi-location organizations preferred.
Responsibilities
- Administer and improve the Compass (Axero) internal knowledge platform for field teams.
- Create and maintain clear, user-friendly documentation and SOPs.
- Transform stakeholder input into polished, accessible resources.
- Manage the internal communications inbox as a primary point of contact.
- Coordinate, edit, and publish the Area Director version of the Camradarie magazine.
- Identify and implement improvements to information navigation and usability.
- Partner with cross-functional teams to deliver consistent business communications.
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