Technical Account Executive
New
R
ResendDeveloper Tools
Americas Time Zones, Americas Time ZonesFull-TimeMiddle
Salary$160,000 - $220,000 USD OTE (base + variable)
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Job Details
- Required Skills
- RESTful APIsSaaSAccount ManagementCRM
Requirements
- Proven experience building out a new role, team, or function from zero.
- Technical enough to hold credible conversations about infrastructure, APIs, and email deliverability.
- Customer-obsessed with a genuine curiosity about problem-solving for both technical and non-technical users.
- Scientific mindset focused on hypothesis, testing, measurement, and iteration.
- Strong documentation skills and ability to share knowledge effectively with the team.
- Commitment to craftsmanship and attention to detail.
- Comfortable with travel for conferences, prospect on-sites, and team events.
Responsibilities
- Manage high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies.
- Validate, iterate, and scale existing sales playbooks.
- Run experiments across messaging, timing, and channels to identify repeatable sales motions.
- Expand existing customer accounts by identifying opportunities for higher tiers or additional products.
- Prevent churn by distinguishing accounts worth saving from natural lifecycle churn.
- Act as the voice of the customer by providing feedback to product, marketing, and success teams.
- Document all learnings to build a comprehensive, scalable sales playbook.
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