Senior Atlassian Technology Consultant

New
S
ServiceRocketTech Services
Remote (US), United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
PythonSQLJiraGroovyConfluence

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines.
  • 5+ years of experience as an Atlassian Consultant, Atlassian Administrator, Jira Administrator, or similar.
  • Proven track record in Atlassian product implementation including installations, upgrades, migrations, workshops, and integrations.
  • Exceptional consulting and influencing skills with a history of successful customer engagement.
  • Excellent analytical skills to maintain a holistic view across multiple domains.
  • Ability to analyze, evaluate, and translate customer requirements into technical solutions.
  • Excellent written and verbal communication skills including workshop facilitation.
  • Experience with Agile development methodologies.
  • Proficiency in technical skills including Unix command line, SQL, and software configuration.
  • Knowledge of scripting languages such as Python, Groovy, Perl, Ruby, or Shell Scripting.
  • Familiarity with ITIL and ITSM principles.
  • Experience in UAT testing and test use-case development.
  • Knowledge of cloud technologies.

Responsibilities

  • Design, develop, and implement high-quality architectural system solutions.
  • Facilitate customer discussions to discover business and technical requirements.
  • Develop implementation plans based on identified client requirements.
  • Guide customers through complex technology transformations across the Atlassian ecosystem.
  • Manage customer engagements including scheduling, coordination, and relationship management.
  • Advise on internal tools and processes as a senior technical team member.
  • Assist with proposal development and statement of work definitions.
  • Engage with potential customers on sales calls as a technical subject matter expert.
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