Senior Benefits Analyst
J
JobgetherHuman Resources
India, APAC or EMEA time zonesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2–5 years of experience
- Required Skills
- Data AnalysisMicrosoft OfficeCompliance
Requirements
- 2–5 years of experience in benefits administration or a related field.
- Strong knowledge of benefits processing, administration, and operational workflows.
- Experience supporting global benefits programs or working with international teams is preferred.
- Ability to work flexible schedules supporting APAC or EMEA time zones.
- Excellent verbal and written communication skills.
- Strong collaboration skills to work with colleagues, leadership, clients, and external partners.
- Ability to manage multiple priorities and meet deadlines.
- Strong analytical mindset with attention to detail and problem-solving abilities.
- Proficiency with Microsoft Office tools.
- Bachelor’s degree in a relevant discipline or equivalent professional experience.
Responsibilities
- Respond to client inquiries and provide support related to benefits administration, claims, compliance, and processes.
- Manage assigned client accounts while ensuring key performance indicators and service level agreements are achieved.
- Analyze client requirements and support the implementation of effective benefits solutions.
- Maintain and improve benefits processes, documentation, and operational procedures.
- Prepare KPI reports and analytical insights to support stakeholder decision-making.
- Assist with benefits-related projects by applying analytical skills to improve operational efficiency.
- Evaluate client needs and historical data to identify opportunities for optimized benefits solutions.
- Collaborate with benefits consultants, HR teams, and vendors to streamline service delivery.
- Maintain knowledge of local regulations and legislative changes affecting benefits programs.
- Communicate complex benefits information to educate clients and employees.
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