Sr. Technical Business Analyst - Federal T&E SME
New
G
Genesis ConsultingGovernment IT
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience working in Commercial or Government Travel systems; 5+ years of experience in federal travel systems
- Required Skills
- Project ManagementAgileBusiness AnalysisMicrosoft Office
Requirements
- 6+ years of experience working in Commercial or Government Travel systems.
- 6+ years of experience working as a Digital Business Analyst, project management or similar role.
- Experience defining T&E services requirements and performance metrics.
- Experience working with all components of Commercial or Government Travel Booking systems such as TMC's Mid-Office, GDS, and non-GDS systems integrations.
- Experience documenting system documentation and requirements/traceability using a requirements management tool.
- 5+ years of experience in federal travel systems, including legacy platforms such as ETS2, GovTrip, or ConcurGov.
- Strong understanding of GSA’s ETSNext program, architecture, and compliance requirements.
- Deep knowledge of Federal Travel Regulations (FTR) and agency-specific travel policies.
- Proven experience in systems migration, configuration, and integration efforts in a federal environment.
- Experience supporting large-scale federal IT implementations or modernization efforts.
- Proficiency in Microsoft suite (Excel, Access, PowerPoint, Word, Project, Visio) or Google Apps.
- Bachelor’s Degree required.
Responsibilities
- Serve as a Subject Matter Expert (SME) in Federal Travel Regulations (FTR), travel policies, and automated travel and expense systems.
- Support agency migrations by analyzing legacy processes and mapping them to ETSNext capabilities.
- Provide technical and functional analysis to identify gaps, define requirements, and guide configuration of ETSNext to meet agency needs.
- Collaborate with GSA, vendors, and agency stakeholders to ensure seamless integration and data migration.
- Lead and support testing activities including system integration testing (SIT), user acceptance testing (UAT), and parallel testing.
- Develop migration plans, implementation schedules, and documentation aligned with agency-specific travel profiles.
- Conduct training sessions, demos, and workshops to support agency onboarding and user adoption.
- Support issue resolution and troubleshoot complex problems related to travel policy enforcement, system behavior, or configuration.
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