Collections Associate
New
W
Williams LeaFinancial Services
Source API remote eligibility restrictions: United States, Mon-Fri, 10am - 7pmFull-TimeMiddle
Salary17.74 - 28.8 USD per hour
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Job Details
- Experience
- 2 or more years hands-on collections experience
- Required Skills
- Microsoft Excel
Requirements
- 2 or more years of hands-on collections experience, preferably in a law firm or professional services industry.
- Associate degree or advanced degree preferred in Business, Accounting, or Finance; commensurate experience accepted in lieu of education.
- Advanced proficiency with Microsoft Excel, specifically pivot tables and complex spreadsheet analysis.
- Strong organizational, interpersonal, and communication skills.
- Ability to work with all levels of firm personnel including Managers, Directors, and Chiefs.
- High level of customer service skills in a fast-paced environment.
- Ability to prioritize high-volume tasks and meet strict deadlines.
- Experience with ARCS, Star Collect, Aderant, or Elite billing systems preferred.
- Resourceful in developing alternative solutions to meet collection goals.
- Ability to work overtime as needed.
Responsibilities
- Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients.
- Generate and revise monthly client reminder statements pursuant to firm policy.
- Provide accounts receivable analysis reports including DSO, bad debt reserves, and key performance indicators.
- Prepare budgets, forecasts, and ad hoc reports for client needs.
- Create projections for collections and adhere to client deadlines.
- Prepare documentation for accounts receivable write-offs.
- Assist in transitioning matters between attorneys and closing inactive accounts.
- Research and monitor unapplied payments and payment arrangements.
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