Brand Reputation, Community Engagement, and Social Listening Specialist
New
J
Jerry.aiFintech / Insurtech
Jerry.ai is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, CanadaFull-TimeMiddle
Salary$75K - $110K
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Job Details
- Experience
- 3+ years
- Required Skills
- SEO
Requirements
- 3+ years of experience in community management or organic social media.
- Proven experience in fintech, insurtech, or other consumer-facing/regulated categories.
- Strong writing skills with a tone that fits Reddit, TikTok, and Quora communities.
- Understanding of SEO principles.
- Knowledge of how LLMs cite sources.
- Ability to build scalable systems for community engagement.
- Capacity to make complex or stressful categories feel human and authentic.
- Patient, long-game approach to building organic trust.
Responsibilities
- Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok.
- Develop Jerry's playbook for community interaction, including guidelines for posting, replying, and engagement.
- Grow Jerry’s subreddits into active, trusted communities.
- Build a content and engagement strategy that scales while leveraging AI tools.
- Work with Growth and Content teams to ensure consistency across channels.
- Measure key metrics including sentiment, share of voice, referral traffic, and LLM citation.
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