Certified Pharmacy Technician - Outreach
A
AnewHealthPharmacy Care Management
United States, Monday through Friday 9:00 a.m. until 5:30 p.m.Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceData entry
Requirements
- High school diploma or GED.
- Certified by the Pharmacy Technician Certification Board (PTCB) or National Health Association (NHA).
- Must maintain current pharmacy technician registration with State Board of Pharmacy.
- Minimum 18 years of age.
- Prior experience in a pharmacy setting.
- Strong attention to detail, accuracy, and organizational skills.
- Strong math skills with ability to calculate profitability.
- Proficiency in using multiple software programs.
- Demonstrated ability to work independently, self-motivated, and goal-oriented.
- Thorough drug knowledge and pharmacy billing knowledge.
- Excellent written and verbal communication skills.
- Ability to work in a high-volume, fast-paced environment.
Responsibilities
- Review account billing for accuracy and communicate changes with patients.
- Coordinate patient profiles with pharmacy support and services.
- Provide exceptional customer service in a phone-based environment.
- Perform claim adjudication and auditing including prior authorizations, billing, and eligibility checks.
- Resolve patient care issues within active case queues.
- Conduct patient outreach to collect payments and coordinate plans.
- Serve as a liaison between clinical pharmacists and medical professionals.
- Maintain patient records with attention to detail and confidentiality.
- Retrieve prescription information and verify details through doctor calls.
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