Customer Care Specialist
New
Y
YE OrganizationInsurance
United StatesFull-TimeEntry
Salary$75K–$100K+ / year (Commission based position)
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Problem SolvingCustomer serviceCRM
Requirements
- Excellent written and verbal communication skills.
- Commitment to working hard to grow.
- A customer-first mindset with a strong desire to assist others.
- Previous customer service or soft sales experience is a plus.
- Comfort with live chat, email communication, and CRM platforms.
- Ability to learn quickly, stay organized, and handle multiple priorities.
- A positive attitude and a growth mindset.
Responsibilities
- Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
- Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
- Update and maintain accurate support documentation and FAQs.
- Collect and route customer feedback for internal improvement.
- Demonstrate perseverance and empathy in resolving client concerns.
- Learn continuously and share your knowledge with teammates.
View Full Description & ApplyYou'll be redirected to the employer's site
