Lead Coordinator, Revenue Cycle Management
New
C
Cardinal HealthHealthcare Administration
United States, Monday - Friday, 6:00 AM - 2:30 PM PSTFull-TimeLead
Salary20.02 - 25.78 USD per hour
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Job Details
- Languages
- English
- Experience
- 3 years experience preferred
- Required Skills
- MS OfficeData entry
Requirements
- High School diploma or equivalent.
- 3 years of experience with insurance billing and processing claims (preferred).
- 3 years of experience with Medicare claims, and Medicare and private insurance verification (preferred).
- Full knowledge of collections specialization (preferred).
- Knowledge of insurance portals and medical/insurance terminology.
- Proficiency in basic math and business calculations.
- Working knowledge of computer data entry systems.
- Basic level of MS Office proficiency.
- Ability to communicate effectively in verbal and written English.
- Ability to work in a team environment and handle escalated issues.
- Demonstrated ability to manage and prioritize multiple tasks autonomously.
Responsibilities
- Provide ongoing support to ensure day-to-day service and production goals are met.
- Monitor associate goals and objectives daily while providing feedback and training.
- Act as a subject matter expert in claims processing, investigation, and insurance resolution.
- Manage invoicing projects and resolve complex invoicing complaints to ensure optimal account receivables performance.
- Verify patient eligibility and update system information for insurance, Medicare status, and billing changes.
- Lead and train the outsourced team, providing guidance and monitoring performance to ensure high-quality service.
- Collaborate on process improvements to enhance efficiency and customer satisfaction.
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