VP, Professional Services Strategy & Operations

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KinaxisEnterprise SaaS

You can work from home and be located anywhere in NAFull-TimeVp

Salary not disclosed

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Job Details

Experience: 15+ years
Required Skills: Business IntelligenceBusiness OperationsResource PlanningData analyticsChange ManagementSaaS

15+ years of progressive leadership experience in Professional Services, Consulting Ops, or Business Operations within a high-growth tech or enterprise SaaS environment.
Proven track record supporting and scaling a $100M+ global Professional Services portfolio.
Deep expertise in complex software implementation, cloud deployment, and digital transformation lifecycles.
Demonstrated success architecting highly scalable operational processes and global governance models.
Extensive experience leading high-performing, multi-regional operational teams.
Advanced expertise in forecasting, resource architecture, financial modeling, and data-driven process automation.
Strong proficiency with PSA, ERP, and CRM systems.
Ability to drive operational rigor and data-backed accountability across international regions.

Partner with PS leadership to define and execute aggressive annual and multi-year global business strategies.
Engineer core operational plans including revenue, margin targets, utilization modeling, and strategic global headcount scaling.
Architect executive-level business intelligence frameworks that provide real-time, actionable visibility into global performance.
Design and deploy a modern, agile project and portfolio governance architecture.
Lead the global Resource Management Office (RMO) to optimize staffing velocity, billable utilization, and strategic talent allocation.
Drive predictable, high-accuracy revenue forecasting and backlog health.
Define the global technology roadmap for Professional Services (PSA, ERP, CRM, and analytics platforms).

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