Senior Operations Analyst

New
M
MediaRadarData Operations
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Languages
English
Required Skills
Project ManagementSQLData AnalysisJiraGoogle WorkspaceProcess improvement

Requirements

  • Expert proficiency in G Suite and project management tools such as Jira.
  • Strong project management skills, with demonstrated ability to identify, assess, and mitigate risks.
  • Advanced process improvement capabilities, ideally with Six Sigma experience.
  • Expert ability to analyze data for business recommendations and reporting.
  • Expert ability to create and update complex product records in a centralized Product Catalog.
  • Master-level proficiency with proprietary platforms for ad classification and attribution.
  • Advanced AI tool familiarity.
  • Advanced business case creation and optimization skills.
  • Deep, specialized knowledge of operations systems, creative types, and product catalogs.
  • Clear written and verbal English communication skills.
  • Experience as a technical or team lead preferred.
  • Familiarity with ML/AI-assisted workflows and human-in-the-loop (HiTL) operations preferred.
  • SQL skills preferred.

Responsibilities

  • Own creative type and priority industry at a global level, partnering with Product and Commercial teams.
  • Represent Content & Data in cross-functional meetings, providing process input and strategy updates.
  • Use data to recommend and build requirements for global operations improvements and creative flow enhancements.
  • Conduct advanced troubleshooting for client-driven issues and perform in-depth root cause analysis.
  • Establish and audit quality standards and SLAs for global creative and industry processes.
  • Lead global strategic projects, manage change rollouts, and track post-launch impact.
  • Maintain master knowledge of operations systems and manage complex records in a centralized Product Catalog.
  • Perform UAT for assigned creatives and provide structured feedback for enhancements.
  • Analyze key performance metrics to build business cases and present recommendations to leadership.
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