Product Specialist, Productivity
A
AxonPublic Safety Software
Remote but must be located in the Central US RegionFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- RESTful APIsSaaS
Requirements
- 5+ years of customer-facing SaaS or technical sales/engineering experience.
- Deep understanding of public safety workflows, including PSAP and law enforcement operations, backed by 5+ years working directly with agencies.
- Proven track record of high performance in complex, multi-stakeholder sales cycles.
- Ability to lead discovery and translate ambiguous pain points into clear technical requirements.
- Experience independently scoping projects and developing SOWs for public sector deals.
- Strong presentation and demo skills with ability to tailor content to diverse audiences.
- Advanced technical fluency across cloud-based systems, integrations, backend concepts, and use of APIs/SDKs.
- Willingness to travel up to 80% as needed.
Responsibilities
- Lead customer needs discovery with senior and end-user stakeholders to identify pain points and translate them into actionable requirements.
- Deliver customized and technically complex presentations across agency sizes and segments.
- Develop and present sophisticated RMS and Dispatch workflows to solve multi-system, multi-stakeholder challenges.
- Own project scoping and SOW development for RMS opportunities, ensuring alignment between customer requirements and Axon solutions.
- Participate in product roadmap conversations by providing structured customer feedback and identifying emerging needs.
- Partner with demo engineers to design high-impact, scenario-based demos.
- Lead internal coordination for procurement cycles including RFPs, technical documentation, and best-and-final demonstrations.
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