Scheduling Coordinator

New

Learning NetworkEducational Services

Remote; Work From Home, 8:30 a.m.–5:30 p.m. Mountain Time (Denver)Full-TimeMiddle

Salary$20 — $22 USD

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Job Details

Experience: Minimum of three (3) years of experience
Required Skills: Problem SolvingCustomer serviceData entryGoogle WorkspaceAsana

Bachelor’s degree in Education, Human Services, Business, Communications, or related field.
Minimum of three (3) years of experience in customer service, customer relations, student services, education, or a related customer-facing role.
Experience supporting students or families in an educational environment.
Strong interpersonal skills to communicate clearly, empathetically, and professionally.
Excellent verbal and written communication skills with the ability to explain complex scheduling and graduation information clearly.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Proficiency with Mac OS, Google Workspace, learning management systems, and task tools (e.g., Asana).
Ability to pass required background checks.
Willingness and ability to travel to assigned testing locations for proctoring.

Create and maintain accurate, compliant student schedules that lead to academic success and timely graduation.
Partner proactively with students and families to provide guidance, answer scheduling questions, and deliver an exceptional customer experience.
Monitor graduation progress, review transcripts, and ensure students remain on pace toward meeting all graduation requirements.
Collaborate with internal teams to resolve scheduling challenges while maintaining accuracy, responsiveness, and operational excellence.
Respond promptly and professionally to inbound scheduling questions.
Maintain complete and accurate documentation of scheduling decisions, communications, and student records.

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