- Create and maintain accurate, compliant student schedules that lead to academic success and timely graduation.
- Partner proactively with students and families to provide guidance, answer scheduling questions, and deliver an exceptional customer experience.
- Monitor graduation progress, review transcripts, and ensure students remain on pace toward meeting all graduation requirements.
- Collaborate with internal teams to resolve scheduling challenges while maintaining accuracy, responsiveness, and operational excellence.
- Respond promptly and professionally to inbound scheduling questions.
- Maintain complete and accurate documentation of scheduling decisions, communications, and student records.
Problem SolvingCustomer serviceData entry+2 more