- Administer and serve as the internal subject matter expert to improve system solutions for our learning management system (LMS), Agilix Buzz.
- Lead large-scale LMS projects, including implementations, migrations, upgrades, or feature rollouts.
- Perform routine system administrator functions, including maintenance, updates, backups, security, roles, and permissions.
- Act as a thought partner for integrations with student information systems (SIS), content providers, and other third-party tools.
- Create and distribute analytics, reports, and dashboards for user departments.
- Collaborate with instructional designers, curriculum developers, and academic leaders to align system setup with instructional goals.
- Troubleshoot and resolve user-reported issues in a timely manner.
- Document and maintain process maps, data flows, and integration logic across the LMS and all connected platforms.
- Document and train staff on system best practices and processes.
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