Marchay

About Marchay

Marchay redefines luxury travel through a curated, membership-based service tailored for sophisticated travelers like business owners, CEOs, and creatives. You'll find a complete solution for high-end travel needs, providing unlimited, bespoke trip planning and execution. Marchay offers members unbiased service from a dedicated Senior Travel Advisor and team, access to pre-vetted private homes and villas, and proprietary benefits at over 1,200 hotels globally. The company focuses on a fiduciary structure, ensuring advisors prioritize member satisfaction over commissions. Marchay was recognized as a top luxury travel service by leading publications. Members typically spend over $100,000 annually on travel, enjoying perks like potential savings of $2,500-$5,000 on hotel stays.

How We Work

Marchay fosters a culture of elite, personalized service, treating members like an intimate private club. All team members are expected to think, problem-solve, and communicate with precision, matching the high standards of their clientele. The company embraces a remote work environment, offering flexibility to manage your schedule effectively. While remote, most roles require you to be based in North America and work Eastern Time Zone hours. The team collaborates closely, sharing expertise and insights to continuously enhance service offerings and tailor recommendations. Marchay operates with a "Collective Brain" approach, where members, partners, and tastemakers contribute to a comprehensive resource for travel intelligence.

Why Join Us

• Drive innovation in the luxury travel market, building a new model based on a unique membership structure.
• Enjoy significant career growth opportunities, moving towards senior leadership with increasing ownership and strategic decision-making.
• Contribute to a team that values collaboration and continuous improvement, enhancing service offerings for discerning travelers.
• Work remotely with the flexibility to manage your schedule while being part of a supportive North America-based team.
• Provide unbiased, high-quality travel advice in a fiduciary model where member satisfaction is the ultimate priority.

Benefits & Perks

• Competitive annual salary with a performance-based, discretionary bonus.
• Fully covered medical, dental, and vision insurance.
• 401(k) retirement savings plan.
• Generous paid time off and company holidays.