Inside Sales Representative
New
S
Stress Free Auto CareAutomotive Service
Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or TexasFull-Time
SalaryHourly + Commission + Bonuses (OTE: $100,000)
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceCRM
Requirements
- Sales Development / Call Center / Inside Sales experience.
- Strong phone presence with experience handling high call volumes (75–100+ calls/day).
- Ability to influence and close without being pushy—consultative, trust-based selling.
- Skilled at meeting or exceeding sales and service KPIs.
- Proficiency with CRM tools and strong organizational skills.
- Fast and accurate typing (40+ WPM).
- Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.
- Must reside in one of the approved states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas.
Responsibilities
- Convert inbound and outbound calls into confirmed vehicle service appointments.
- Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
- Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
- Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
- Communicate clearly with customers about services, timelines, and costs.
- Use our CRM to track leads, schedule appointments, and document all customer interactions.
- Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.
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