Manager, Customer Strategy and Success
New
O
Oshi HealthDigital health
Work from home anywhere in the US with our approved statesFull-TimeManager
Salary$100,000 – $120,000
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Job Details
- Experience
- 2–4 years
- Required Skills
- Data AnalysisAccount ManagementStakeholder managementCustomer Success
Requirements
- 2–4 years of relevant post-undergraduate experience with demonstrated progression.
- Proven experience in a client-facing role.
- Comfort leading external conversations and influencing stakeholders.
- Strong analytical skills with hands-on experience pulling data.
- Experience building narratives through data storytelling.
- Exceptional cross-functional coordination skills.
- Detail-oriented, organized, and clear communicator.
- Healthcare or digital health experience preferred.
- Familiarity with QBR preparation and delivery preferred.
- Experience in a high-growth, mission-driven, or startup environment preferred.
Responsibilities
- Own end-to-end implementation, account management, and customer success for partner accounts.
- Lead internal implementation efforts across Product, Member Marketing, and Clinical Operations.
- Drive marketing and awareness of Oshi Health solutions within named accounts.
- Pull and analyze key performance data to highlight success stories.
- Deliver quarterly business reviews (QBRs) to reinforce value and drive growth.
- Influence key stakeholders through clear communication and cross-functional alignment.
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