Executive Director, Strategic Support & Special Projects
New
A
AmplifyEducation K-12
Remote - United StatesFull-TimeDirector
Salary$145K - $170K; $145K – $170K • Offers Equity • Offers Bonus
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Job Details
- Experience
- 10+ years of progressive professional experience, with at least 3 years spent in a high-leverage strategic, operational function supporting a Vice President or C-level executive.
- Required Skills
- Project ManagementMicrosoft Power BISalesforceJiraOperations ManagementTableauCustomer SuccessAsana
Requirements
- 10+ years of progressive professional experience.
- 3+ years of experience in a high-leverage strategic or operational function supporting a VP or C-level executive.
- Proven leadership experience managing teams of 10+ people, including coaching and performance management.
- Demonstrated ability to independently lead and manage complex, high-visibility, cross-functional special projects.
- Expert communication skills with experience speaking to school district leaders and organizational leadership.
- Ability to travel up to 50–70% of the time for customer engagements.
- Strong emotional intelligence and political acumen.
- Bachelor’s degree in Business, Finance, Engineering, Education, or a related quantitative field.
- Experience in Customer Success or Professional Development preferred.
- Advanced proficiency with enterprise tools such as Tableau, PowerBI, Asana, Jira, or Salesforce preferred.
Responsibilities
- Serve as the accountable owner for the Forward Deployed Services (FDS) function, leading a team of 5-12 specialists.
- Set strategy, priorities, KPIs, and budgets for the FDS team in partnership with cross-functional leadership.
- Document best practices and create playbooks to ensure permanent impact on the Customer Success and Development (CSD) team.
- Provide interim leadership coverage for CSD roles, including management and account management functions, during transitions.
- Act as a strategic thought partner and advisor to the EVP of Customer Experience regarding operational risks and opportunities.
- Provide high-level support for critical external district accounts and lead complex cross-functional projects from concept to hand-off.
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