Analista de CRM e BI Pleno
New
J
JobgetherCRM, Marketing, Sales
BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SQLMicrosoft DynamicsSalesforceRESTful APIsCRMHubSpot
Requirements
- Bachelor’s degree completed in Business Administration, Information Systems, Engineering, Technology, Marketing, Commercial Management, or related fields.
- Experience managing and evolving CRM platforms, preferably HubSpot or similar solutions such as Salesforce, Dynamics, Pipedrive, or RD Station CRM.
- Experience gathering requirements, mapping processes, and implementing solutions for business teams.
- Experience configuring pipelines, properties, forms, workflows, automations, permissions, and business rules.
- Knowledge of system integrations using APIs, Webhooks, or integration tools.
- Experience collaborating with Marketing, Sales, Customer Success, or Operations teams.
- Strong analytical ability to identify business needs and recommend functional solutions.
- Familiarity with CRM implementation or migration projects (plus).
- Knowledge of automation tools such as Make, n8n, or Zapier (desirable).
- Basic knowledge of SQL and data modeling (advantage).
- Experience in technology or SaaS companies (plus).
Responsibilities
- Manage and continuously improve the CRM platform, ensuring governance, standardization, and efficient usage across business areas.
- Analyze business needs and implement configurations, automations, workflows, pipelines, forms, permissions, and operational rules.
- Act as the main connection point between business teams, development teams, and data engineering teams for technical requirements.
- Develop and maintain automations that increase operational efficiency and reduce manual activities.
- Ensure data quality, integrity, consistency, and governance within the CRM environment.
- Create and maintain dashboards and operational reports to monitor key business indicators.
- Support users by promoting CRM adoption, sharing best practices, and improving platform utilization.
- Identify opportunities for continuous improvement in processes, workflows, and user experience.
- Contribute to a data-driven culture by transforming information into actionable insights.
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