Accounts Receivable Collections Associate
J
JobgetherAccounting
Brazil, US Pacific Time (PST) business hoursContractMiddle
Salary not disclosed
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Job Details
- Experience
- 2 to 3 years
- Required Skills
- Microsoft Office SuiteGoogle WorkspaceQuickBooksData entry
Requirements
- 2 to 3 years of experience in Accounts Receivable, collections, billing, or a related financial role.
- Experience with billing and invoicing processes using QuickBooks.
- Strong understanding of accounts receivable procedures and collection best practices.
- Ability to investigate payment issues, resolve discrepancies, and follow up on outstanding balances.
- Advanced proficiency with Microsoft Office Suite, Google Workspace, and financial systems.
- Excellent verbal and written communication skills with a professional and client-oriented approach.
- Strong organizational skills with high attention to detail and accuracy.
- Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
- High level of integrity and professionalism when handling confidential financial information.
- Self-motivated, results-driven, and comfortable working independently.
- Experience managing high-volume collections or aging account portfolios is a plus.
- Experience collaborating with cross-functional teams in dynamic environments.
- Availability to work according to US Pacific Time (PST) business hours.
- High school diploma or equivalent required.
Responsibilities
- Contact customers through phone, email, and written communication to collect overdue payments.
- Follow up consistently on delinquent accounts to reduce aging balances and support timely payments.
- Investigate and resolve billing discrepancies, ensuring account information remains accurate and updated.
- Apply customer payments and maintain detailed financial records.
- Process credit card payments, issue credits, and complete account adjustments when necessary.
- Negotiate payment arrangements when appropriate to support collection objectives.
- Respond to inbound customer inquiries and provide accurate guidance or routing support.
- Perform data entry and maintain organized account documentation.
- Collaborate with Sales, Billing, Customer Service, and other internal teams to resolve account-related issues.
- Support improvements to collections procedures, workflows, and operational efficiency.
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