Home Care Scheduler (Claims and Compliance Specialist)
New
C
ClearDeskHealthcare Administration
United States, US time zone scheduleFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Compliance
Requirements
- Prior experience in scheduling, with a preference for healthcare or home care backgrounds.
- Strong organizational skills and the ability to maintain composure under pressure.
- Comfort and proficiency with software systems and remote communication tools.
- Ability to work according to a US time zone schedule.
- Must possess a 720p HD webcam and noise-canceling headset.
- Main computer requirements: Intel Core i5 or equivalent processor and 8 GB RAM.
- Backup hardware requirements: Laptop, internet device, and power source (backup computer requires at least Intel Core i3 and 4 GB RAM).
- Primary internet connection of at least 25 Mbps.
Responsibilities
- Track caregiver attendance, clock-ins/outs, and shift completion in real time using Authenticare.
- Contact caregivers for missed, late, or early shifts and guide them on corrections.
- Maintain and adjust schedules in ERSP to ensure accurate payroll and billing.
- Coordinate with team members across five regions to ensure shift coverage.
- Communicate professionally with caregivers via phone and VoIP.
- Assist management in improving Electronic Visit Verification (EVV) processes and scheduling efficiency.
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