ServiceNow Platform Architect
New
J
JobgetherInformation Technology
Based in United StatesFull-TimeSenior
Salary100,000 - 150,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
- Required Skills
- ServiceNow
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline.
- 8+ years of ServiceNow experience, including significant experience in architecture or technical leadership roles.
- Deep knowledge of multiple ServiceNow modules, including ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom applications.
- Strong understanding of ServiceNow platform architecture, data models, scripting, scoped applications, and platform internals.
- Hands-on experience designing complex integrations using IntegrationHub, REST APIs, SOAP APIs, and enterprise integration patterns.
- Experience architecting CMDB implementations, Discovery, and Service Mapping solutions.
- Strong knowledge of ServiceNow security models, ACLs, roles, and enterprise governance practices.
- Experience leading ServiceNow upgrades, release planning, and platform lifecycle management.
- Excellent communication, presentation, and stakeholder management skills.
- ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or equivalent certifications.
- ServiceNow Certified Technical Architect (CTA) certification is preferred.
- Experience with Now Assist, GenAI Controller, or AI-enabled ServiceNow capabilities is a plus.
Responsibilities
- Define and oversee ServiceNow platform architecture across ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom application domains.
- Lead architecture reviews, design governance, and technical decision-making for platform enhancements and implementations.
- Establish standards for ServiceNow data models, custom tables, scoped applications, workflows, and configuration practices.
- Develop and maintain CMDB strategy, including discovery, service mapping, identification rules, and data quality improvements.
- Architect enterprise integrations using IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven integration patterns.
- Design platform security strategies, including role models, ACL frameworks, and access controls.
- Lead major platform upgrades, release management, and platform health initiatives.
- Define reusable development patterns that promote maintainability and reduce unnecessary customization.
- Drive platform performance optimization by analyzing system health and scalability requirements.
- Partner with business stakeholders to translate operational needs into effective ServiceNow solutions.
View Full Description & ApplyYou'll be redirected to the employer's site
