Cloud Operations Engineering Manager
New
D
DragosCybersecurity
Location: United StatesFull-TimeManager
SalarySalary: $220,000.00
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSCybersecurityGCPAzureTerraformDatadog
Requirements
- 5+ years of experience managing engineering or cloud operations teams, including experience managing Senior and Staff-level engineers
- Cybersecurity experience
- Strong technical background in cloud operations (Azure, AWS, and/or GCP)
- Experience running or overseeing an on-call rotation (PagerDuty or equivalent)
- Track record hiring, developing, and retaining senior technical talent
- Experience partnering with Security/Compliance teams on audit programs (FedRAMP, SOC2, or similar)
- Strong budget and cost accountability experience, with cloud cost/FinOps exposure a plus
- Excellent stakeholder management, able to enforce work-intake discipline
- Strong communication skills, comfortable reporting up to engineering leadership and across to peer managers
- Prior experience as a Senior or Staff-level IC in cloud operations or SRE before moving into management (preferred)
- Experience managing teams supporting external, regulated customers (preferred)
- Familiarity with multi-tenant cloud architecture (preferred)
Responsibilities
- Manage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career development
- Own team-level operational outcomes: fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCP
- Balance workload and the on-call rotation (PagerDuty) fairly across the team, protecting against burnout while maintaining coverage
- Set and communicate team priorities across ad-hoc customer work, planned fleet initiatives, and technical debt reduction
- Act as escalation point and executive sponsor for major incidents affecting the customer cloud fleet
- Partner with technical leadership and architects on technical direction, including Terraform standards, multi-tenant isolation, and cloud-to-OT connectivity
- Own the team's contribution to audit and compliance programs (FedRAMP, SOC2), ensuring evidence collection and controls work gets resourced and prioritized
- Manage cloud cost accountability (FinOps) for the team's areas of ownership
- Ensure the team effectively uses core tooling like Datadog and Tailscale for observability and connectivity across the fleet
- Represent Cloud Operations in cross-team planning with adjacent teams and enforce clean work-intake
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