Collections Risk Management Lead

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Flexbase Technologies Inc.Fintech / Banking
Remote / USAFull-TimeLead
Salary$150,000 - $250,000 a year
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Job Details

Experience
7–15 years
Required Skills
PythonSQLData AnalysisR

Requirements

  • 7–15 years of hands-on collections risk management experience.
  • Direct experience in a bank or regulated card program and a fintech environment.
  • Hands-on familiarity with the full delinquency lifecycle, including DPD bucket management, treatment strategy, and charge-off policy.
  • Practical experience managing or working alongside third-party collections agencies, including liquidation and cost-to-collect dynamics.
  • Proficiency in SQL and either Python or R, with the ability to build roll rate matrices and recovery forecasts.
  • Deep understanding of regulatory requirements including FDCPA, Reg F, and UDAAP.
  • Experience applying analytical strategies to SMB collections, including owner-guarantor dynamics.
  • Strong quantitative aptitude with a deep understanding of roll rates, cure rates, and recovery curves.
  • Ability to synthesize data from multiple sources to segment delinquent populations.

Responsibilities

  • Own end-to-end collections risk management across the full delinquency lifecycle from early delinquency through post charge-off recovery.
  • Design and refine treatment strategies, contact timing, and channel mix to optimize cure rates.
  • Manage vendor and agency relationships, defining strategic boundaries between in-house and third-party placement.
  • Establish analytical frameworks for settlement authorization, hardship program management, and litigation referral.
  • Develop recovery rate forecasts and track net loss emergence by vintage, segment, and channel.
  • Lead periodic collections reviews, presenting delinquency trends and performance metrics to risk committees and senior leadership.
  • Partner cross-functionally with credit, legal, compliance, and finance to ensure strategy alignment.
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$150,000 - $250,000 a year
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