Enterprise Relationship Manager
C
CerosSaaS Sales
Remote within the USFull-TimeMiddle
Salary$100,000–$120,000 base salary, plus target variable compensation, for a total expected compensation of $170,000–$190,000+
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Job Details
- Experience
- 3–7+ years
- Required Skills
- SalesforceHubSpotAccount Management
Requirements
- 3–7+ years of quota-carrying SaaS sales experience, including selling into enterprise organizations.
- Proven success driving expansion revenue (upsell/cross-sell) within existing accounts.
- Experience managing account retention and mitigating churn risk in a subscription or SaaS environment.
- Experience navigating complex, multi-stakeholder deals and building relationships across an organization.
- Ability to identify and create new opportunities within accounts through structured account planning and org mapping.
- Strong execution of consultative sales cycles, including engaging executive stakeholders.
- Familiarity with CRM tools like Salesforce or HubSpot.
- Experience selling marketing, creative, or adjacent technology preferred.
- AI-forward in your workflow—using AI tools to improve prospecting, personalization, and efficiency.
- High ownership mindset with the ability to operate autonomously.
Responsibilities
- Own the full expansion cycle: create pipeline, close, expand, and renew within existing enterprise accounts.
- Proactively source new opportunities across business units, teams, and geographies.
- Build and execute strategic account plans grounded in org mapping, whitespace analysis, and clear growth hypotheses.
- Multithread across marketing, design, product, and executive stakeholders to increase deal size and account penetration.
- Own commercial outcomes for assigned accounts, including expansion, retention, risk identification, and forecasting.
- Partner closely with Customer Success to align expansion with renewal strategy and long-term account growth.
- Lead consultative, value-driven sales cycles tied to measurable business outcomes.
- Run compelling demos, pilots, and POCs that validate new use cases and accelerate adoption.
- Navigate complex enterprise procurement, legal, and stakeholder environments.
- Act as the voice of the customer by bringing insights back to Product and GTM teams.
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