Quality Improvement Coordinator
New
Based in the United StatesFull-TimeMiddle
Salary47,760 - 59,700 USD per year
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Job Details
- Experience
- At least 2 years of experience
- Required Skills
- Project ManagementData AnalysisSharePointMicrosoft ExcelProcess improvementPowerPoint
Requirements
- Bachelor’s degree in healthcare administration, health services management, public health, or a related field preferred.
- At least 2 years of experience supporting software systems, reporting tools, data management, or system support activities.
- At least 2 years of experience coordinating projects, tracking deliverables, and providing operational support.
- General understanding of process improvement concepts.
- Strong verbal and written communication skills for interacting with diverse audiences.
- Excellent organization, prioritization, and workload management skills.
- Ability to analyze large amounts of information and identify trends, risks, and opportunities.
- Strong critical thinking and problem-solving capabilities.
- Experience using Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint) and Microsoft Power Platform tools.
- Ability to build and maintain productive relationships with internal teams, customers, vendors, and stakeholders.
- Knowledge of healthcare operations, audits, compliance processes, or quality improvement methodologies is a plus.
Responsibilities
- Maintain knowledge of contracts, processes, and deliverables to support compliance and operational success.
- Collaborate with supervisors and operational teams to develop and maintain performance measurement systems and quality indicators.
- Support the creation of evaluation tools that generate quantitative and qualitative insights into performance and compliance.
- Analyze reports and performance data to identify opportunities for improving services, processes, and workflows.
- Assist with quality improvement studies, including Inter-Rater Reliability (IRR) reviews and other assigned assessments.
- Support the development and implementation of quality improvement plans, policies, procedures, and operational guidelines.
- Prepare quality summaries, performance reports, and data analyses for leadership review.
- Help establish documented performance standards and identify areas requiring corrective action or improvement.
- Facilitate learning and development opportunities that promote a culture of continuous improvement.
- Collaborate with peer reviewer recruitment activities and assist with credentialing and invoice-related questions.
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