Senior Email Operations Specialist
J
JobgetherMarketing
Based in the United StatesFull-TimeSenior
SalaryAt least 64,000 USD per year
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Job Details
- Experience
- 3–5+ years
- Required Skills
- HTMLCSS
Requirements
- Bachelor’s degree in Marketing, Communications, Information Systems, or a related field, or equivalent professional experience.
- 3–5+ years of experience in email operations, campaign execution, marketing operations, or email production.
- Hands-on experience building and deploying email campaigns using platforms such as Salesforce Marketing Cloud, Adobe Campaign, Braze, Iterable, Acoustic, or similar ESP solutions.
- Experience with audience segmentation, list management, data imports, and campaign configuration.
- Strong understanding of email marketing best practices, including deliverability, CAN-SPAM/GDPR compliance, and accessibility standards.
- Working knowledge of HTML/CSS for email and the ability to troubleshoot rendering issues.
- Experience using email testing and quality assurance tools such as Litmus or Email on Acid.
- Familiarity with UTM tracking, campaign tagging, analytics validation, and performance measurement.
- Strong troubleshooting, analytical thinking, and problem-solving skills.
- Excellent attention to detail with the ability to manage deadlines and multiple projects simultaneously.
- Strong written and verbal communication skills with the ability to collaborate across teams.
Responsibilities
- Build, configure, test, schedule, and deploy email marketing campaigns within enterprise ESP platforms.
- Manage audience segmentation, list uploads, suppression processes, and targeting requirements.
- Perform detailed quality assurance checks across email content, links, personalization, and functionality.
- Partner with production and campaign teams to troubleshoot template issues and platform-related concerns.
- Coordinate campaign launches according to production schedules and operational guidelines.
- Maintain accurate documentation and campaign processes to ensure consistency and compliance.
- Support A/B testing initiatives and pre-launch approval workflows.
- Identify opportunities to improve automation, QA procedures, and operational efficiency.
- Ensure compliance with email marketing best practices, accessibility standards, and deliverability guidelines.
- Collaborate with cross-functional stakeholders including strategy, production, and technology teams.
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